Our Company >Doing Business with Us> eBusiness Information>Supplier Enablement FAQs Ariba Supplier Enablement - Frequently Asked Question |
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General Information
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| Ariba Supplier Network - Quick Start Guide |
5. What infrastructure do I need to use Ariba Supplier
Network? Top of the page
The basic requirements are an Internet connection and a Web Browser.
6. What is a UNSPSC code? Where can I find the list of codes? Top of the page
The UNSPSC is a global standard for classification of products and services that is designed to facilitate electronic commerce, resulting in reduced organization’s costs, and improved supply chain efficiencies. The list of codes, along with other information is located at the following website: http://www.unspsc.org/
7. How do I know what UNSPSC codes to use? What if I use the wrong codes? Can the codes be changed after the initial catalog is created? Top of the page
You may select the appropriate codes for the products that are in your catalog. The website includes a search feature that will help you match your products to the correct code. The codes that you assign your products determine how they are displayed to the user so it is important that you assign the most appropriate code to each product. You may change the codes when a new catalog is provided to us, we ask that you notify us if you are using any additional or new codes so that we may update our files accordingly.
8. How do I register on Ariba Supplier Network? Top of the page
Supplier registration is the process of creating an account for your on Ariba Supplier Network. It takes only a few minutes.
There are two methods of registering: by invitation, or "walk-up". In both cases, you enter basic information such as name, D-U-N-S® number, and address. You then provide profile data such as your industry, size, and annual revenues.
After you register, your account must be reviewed and activated before you can use Ariba Supplier Network.
Freeport-McMoRan is in the process of inviting groups of suppliers to become a member of Ariba Supplier Network. Your may have already received the Welcome Letter via e-Mail. If so, please follow the detailed instructions included on the e-Mail to create and activate your account.
9. What is a D-U-N-S® number? Top of the page
Data Universal Numbering System (D-U-N-S) numbers have become the standard for tracking the world's businesses. They are nine-digit numbers issued by Dun & Bradstreet, Inc. to identify each corporate location of a business.
10. I registered, now what happens? Top of the page
After you register, you can log in to Ariba Supplier Network and use basic supplier features. However, your account is not fully enabled until your 's account has been fully enabled by Freeport-McMoRan. You will receive e-Mail notification from Ariba Supplier Network when your account is fully enabled. If you were invited to join Ariba Supplier Network but already have an existing Ariba Supplier Network account, please contact shikhar_hassani@fmi.com for assistance.
11. What if I forget my password? Top of the page
If you forget your Ariba Supplier Network password, go to http://supplier.ariba.com and click the Forgot Your Password? Ariba Supplier Network will prompt you for your secret question, which you entered during registration. Freeport-McMoRan cannot assist suppliers with account access, basic configuration issues, password reset's or account management.
12. Is there a cost to register? Top of the page
There is no fee to register on Ariba Supplier Network.
13. How secure is Ariba Supplier Network? Top of the page
Ariba Supplier Network was designed from the start with security in mind. All communication between procurement applications, Ariba Supplier Network, and suppliers uses HTTPS (Secure Hypertext Transfer Protocol), which is the standard for secure Internet communication. HTTPS uses SSL (Secure Socket Layer), which incorporates RSA's highly regarded encryption system. Access to both buyer and supplier accounts is password protected.
Buying organizations and suppliers can each use digital certificates to authenticate electronic documents routed by Ariba Supplier Network.
14. What is the privacy policy for registration and
information? Top of the page
By registering with Ariba Supplier Network, suppliers make available to buyers their registration and profile information. Existing buyers use this data to enable them to conduct transactions with suppliers through Ariba Supplier Network. Prospective buyers use this information to evaluate whether to initiate new business relationships with suppliers.
Personal account information is kept private and is not shared with anyone. Additionally, suppliers do not have access to the information of other suppliers.
15. Who do I communicate with should I have any questions? Top of the page
All questions are to be sent to shikhar_hassani@fmi.com.
16. Will my development work be re-usable for other customers? Top of the page
Once you have established your relationship with Ariba and provided us with a catalog file of your products you should be able to re-use most of this work for other customers who use or will be implementing Ariba.
17. How much time will it take me to develop Catalog content? Top of the page
The development time strongly depends on the current capabilities of your own staff and is very difficult for us to predict without individual discussion. Our implementation timeline has taken into consideration our suppliers and we have allowed enough time for their own development work.
Ariba CIF Catalog
1. How do I upload a catalog to the Ariba Supplier Network? Top of the page
For step-by-step details on how to upload your Catalog to Ariba Supplier Network, please refer to the instructions at our eBusiness Information site.
2. Should I upload a partial catalog (changes only) or the full catalog every time the supplier wants to make changes? Top of the page
You must upload a full catalog every time any changes are made to your catalog file.
3. Is there any software required on the supplier side for CIF catalog development and uploading? Top of the page
You can develop your CIF catalog using Microsoft Excel. The Freeport-McMoRan CIF template is available for download at eBusiness Information > Electronic Catalog Content page. To upload the Excel template to the Ariba Supplier Network you must have an internet connection and a browser such as Microsoft Internet Explorer or Netscape Navigator.
4. How long does it take to create a CIF catalog? Top of the page
There are many variables that make it difficult for us to predict how long it will take you to create a CIF catalog without a detailed discussion. In general it should take between 2 – 40 hours for you to create a CIF catalog of your products
5. What fields are required? Top of the page
Please refer to the Excel catalog template for a list of the fields that we require. Instructions and mandatory field are provided in English and Spanish.
6. Do I need to provide images for all items? Top of the page
Adding links to images and supplemental content is strongly recommended. Adding image reference URLs to your 's catalog content will help the Freeport-McMoRan requisitioner select the item they wish to buy.
7. Can custom fields be added and displayed on the UI? (Most likely these fields are related to the warehouse item numbers that are used by the MRO type of buyers) Top of the page
Freeport-McMoRan will not be supporting custom catalog fields.
8. Does Ariba or Freeport-McMoRan have specifications for the CIF catalog we are required to use? Top of the page
The Freeport-McMoRan Ariba Supplier Team has published an Excel catalog template for your 's use at http://www.fcx.com/GlobalSupplyChain/eBusinessInformaton.
Common e-Invoicing Issues Questions
1. What if I receive a Purchase Order through Ariba and the pricing from Freeport-McMoRan is incorrect? Top of the page
If Purchase Order has not already been "acknowledged" by the supplier, they can ‘reject the Purchase Order’ and contact the buy if necessary to discuss pricing. A Purchase Order Change Order will then need to be sent by Freeport-McMoRan to the supplier for acknowledgement. Never acknowledge a Purchase Order with incorrect pricing, etc.
2. What if I receive a Purchase Order through Ariba and the pricing from Freeport-McMoRan is incorrect and the P. O. has been accidentally acknowledged. Top of the page
If a Purchase Order has already been acknowledged by the supplier, they must contact the buyer and request a Change order be sent electronically and the new Purchase Order change will need to be acknowledged by the supplier electronically.
3. What if I receive a Purchase Order through Ariba and the pricing from Freeport-McMoRan is incorrect, the P.O. has been accidentally acknowledged and the price has been updated in MIMS (but not sent electronically to the supplier as a change order—sent with an‘A’ code). Top of the page
The supplier must contact the buyer and request a Change order. The buyer will need to change something on the Purchase Order (i.e. the freight code) without an ‘A code’. This will not send the initial change electronically. The buyer will then need to change the item they changed back to the original data (i.e. the freight code) update the price to the correct price and then send with an ‘A code’ to be sent electronically. This will send the original Purchase Order terms to the supplier electronically with the offline price change. The new Purchase Order change will need to be acknowledged by the supplier electronically.
4. Can I invoice multiple lines on one invoice? Top of the page
Yes, if all of the invoice lines are on the same purchase order and have all been shipped.
5. How does Freeport-McMoRan process returned merchandise? Top of the page
Freeport-McMoRan site warehouse personnel should be using the standard SOP for returned merchandise, including those items where transaction was conducted via Ariba.
6. Can I send an ASN and an invoice on the same day? Top of the page
Yes
7. Can I invoice multiple Purchase Orders on one invoice? Top of the page
No, our accounts payable system will reject the transaction
8. What if there is a tax or freight discrepancy? Top of the page
If a Purchase Order has not already been "acknowledged" by the supplier, they can ‘reject the Purchase Order’ and contact the buy if necessary to discuss details. A Purchase Order Change Order will then need to be sent by Freeport-McMoRan to the supplier for acknowledgement. Please do not acknowledge a Purchase Order with inaccuracies. If Purchase Order has already been acknowledged by the supplier in error, they must contact the buyer and request a Change order be sent electronically and the new Purchase Order change will need to be acknowledged by the supplier electronically.
9. What if only a partial shipment is sent, can I alter the Purchase Order quantity in Ariba to invoice correctly? Top of the page
Quantity can be changed by the supplier if equal to or less than the original Purchase Order quantity. The remaining quantity can be invoiced using another unique invoice number at a later date through Ariba Supplier Network (associated with the supplier’s AR invoice process).
10. Can I submit the same invoice number for a different Purchase Order or district? Top of the page
No, our ERP system will reject the transaction as a duplicate.
11. Additional Freeport-McMoRan requirements for electronic Invoicing. Top of the page
- Invoice numbers used in Ariba should reflect supplier’s Accounts Receivable invoice numbers for ease of cash application and account reconciliation.
- Any discrepancies between supplier’s A.R. invoice and that created via P.O. flip should be addressed by contacting phx-fss_ap@fmi.com (Tier one inquiry) immediately and not submitted electronically until resolved.
- Monthly account reconciliation should still occur on a monthly basis. Therefore, monthly statements will be required to be sent to Freeport-McMoRan by all B2B suppliers. Please send all statements to phx-fss_ap@fmi.com.