In 2011, 12 human rights allegations were reported to the PTFI Human Rights Compliance Officer. These cases did not include any allegations of human rights transgressions committed by PTFI personnel against the community, but there were a number of incidents against or among our employees. Five of these allegations were criminal cases, four were employment-related cases, and three were harassment cases. All cases were documented and investigated or are in the process of being investigated by the PTFI Human Rights Compliance Officer or the government authorities. Out of the five criminal cases, two involved allegations that public security forces physically intimidated and assaulted Company or contractor personnel (both cases being PTFI guard force employees). PTFI's practice is to notify the direct commanders of the perpetrators (at least two levels up the chain of command), who then investigate the case and determine disciplinary action.

In 2011, TFM reported one human rights incident in which a member of the PNC stationed in Fungurume was seen assaulting a Zimbabwean truck driver for failing to stop at the raising of the Congolese flag. The incident was witnessed by a number of Company personnel and reported to the Human Rights Compliance Officer. TFM engaged the PNC high command in discussions regarding the incident and used the opportunity to reinforce its expectations with respect to rules of engagement.